Bank of Montreal (self-brokerage)
CIBC (B2C insurance)
Hydro One (customer portal)
Manulife (B2C insurance)
Maple Media (content)
Nulogy (supply chain management)
Rogers Digital Media (media exchange)
Sparkrock (enterprise management)
StickerYou (online stickers e-comm)
Texas Instruments (product selection)
Bell User Experience Centre
City of Toronto (government)
Rogers Media (media)
TD Bank (financial)
Texas Instruments (semiconductors)
"Brett is a knowledgeable and skilled UX designer that really goes the extra mile to understand his clients' needs and those of their clients.”
Ryan Tollofson VP Product Marketing at Sparkrock
"I had the absolute pleasure and honor of working with Brett in THE LARGEST project of my professional life. The intelligence displayed by Brett was crucial in pushing the project through quickly. His talent in designing absolute marvels is to this day appreciated by all users. I look forward to working with Brett in future projects.”
Naeim Karimi, CSPO Sr. Product Owner at Valtech
"Brett provided us valuable output thru a user experience study, for our design of a complex customer service categorization model using leading techniques. The result was an effective categorization of customer interactions to gain customer insight for further continual business process improvements."
Bruce Chikowski, CPA, CMA, LSSBB, Canada Post
"Brett is a detailed and contentious user experience designer and usability specialist. An asset to our team, he was able to quickly and efficiently digest complex challenges and define unique, compelling solutions that impressed our clients.”
James McNab General Manager, Strategic Content Labs
"We hired Usability Now when we needed some extra UX brainpower. Brett came in and adapted seamlessly to the working environment, requiring minimal supervision. He turned work around quickly with showed sound thinking to back up his design decisions. I wouldn't hesitate to use Brett again.”
Michael Melnick VP User Experience at Klick Health
"Brett worked with LVC-Audio to redesign the user interface for an audio plugin. Brett was always conscientious of the user’s perspective as we tackled issues such as control groupings, general layout, functionality, and colors. Throughout the process, Brett was always extremely responsive to questions and willing to provide his perspective. He was also extremely knowledgeable about the specific user community and in-tune with trends and user design of other software manufactures."
Matthew Witmer Owner at LVC-Audio
I can create wireframes quickly so that all stakeholders can benefit from seeing their requirements integrated into the first iteration of design.
By bringing your users into the design process we can ensure the UX design directly meets users’ needs and requirements. Happy users mean happy business stakeholders.
Waterfall, Agile, Lean, or whatever your process is I can work with it. I’ve had considerable experience with UX project planning recommending plans that are designed to work seamlessly with your organization.
The key to a good user experience is understanding the users, whether you have your own internal customer insights or require me to collect and analyze your market.
I transform wireframes into visual designed mockups that communicate the look and feel of the final solution. I create working prototypes so that users and stakeholders can experience the design without the need for other resources to design and code.
Today’s digital world is accessed on multiple devices. I create UX designs that are optimized to work with multiple devices. I can take into account responsive frameworks like Bootstrap or hand-coded breakpoints.
Please contact me using the icons above.